Terms & Conditions

Conditions of Use

The Conditions of Use govern the framework under which all clients, visitors, and related parties may interact with, engage, or benefit from the services and resources offered by US FENCE PRO LLC and its affiliates, including RED HAND TECHNOLOGIES, BML ENTERPRISES LLC, UNITED WARRANTY COMPANY LLC, and UNITED STATES FENCE LLC. By accessing our website, reviewing project estimates, entering into contractual negotiations, or requesting services, each party acknowledges that they are subject to these Conditions and agree to abide by them in their entirety.

These Conditions are designed not only to set boundaries for appropriate usage of the website and service infrastructure, but also to establish a protective shield for all companies and subcontractors engaged in the fulfillment of contractual obligations. No action taken by the customer shall be construed as granting ownership, license, or entitlement to intellectual property, proprietary data, software tools, photographs, or project documentation belonging to any of the above-named entities. Unauthorized reproduction, redistribution, or modification of proprietary information is strictly prohibited and subject to both civil and criminal penalties.

Furthermore, these Conditions expressly disclaim the creation of any joint venture, partnership, or fiduciary duty between the client and US FENCE PRO LLC or its affiliates. The relationship is contractual in nature only, and limited to the precise scope of the estimate or agreement entered. At no time shall these Conditions be interpreted as permitting the customer to exert lien rights, seize property, or otherwise impair the operational capacity of any affiliated company. All remedies are confined to the limited avenues described within these Terms and the incorporated sub-policies.

By proceeding with use, the customer certifies full understanding that the Conditions of Use operate as a binding extension of the Master Terms & Conditions and must be read together with all related sections, including but not limited to Liabilities, Materials, Services, and Privacy. Any violation may result in immediate termination of access, denial of services, and the pursuit of legal remedies as deemed appropriate.

Liabilities Disclaimer

The Liabilities Disclaimer establishes the absolute boundaries of responsibility accepted by US FENCE PRO LLC and its affiliates. All parties agree and understand that liability, under any theory of law, is strictly limited to the actual dollar amount paid by the customer for the specific service or product in question. In no case shall liability extend to incidental damages, indirect costs, or consequential losses, including but not limited to lost profits, loss of property value, diminished enjoyment of property, reputational harm, or emotional distress. This limitation is deliberately broad to ensure that no affiliate—including RED HAND TECHNOLOGIES, BML ENTERPRISES LLC, UNITED WARRANTY COMPANY LLC, and UNITED STATES FENCE LLC—shall be subject to property seizure, liens, attachment, or garnishment in relation to claims made under or against this Agreement.

The customer further agrees to indemnify, defend, and hold harmless the aforementioned entities and all subcontractors vetted by RED HAND TECHNOLOGIES from any claims, suits, actions, or proceedings initiated by third parties that may arise from services rendered. The customer assumes responsibility for securing adequate insurance to protect against unforeseen incidents beyond the limited liability described herein. This disclaimer overrides any conflicting oral statements, marketing materials, or informal assurances. Arbitration shall be the exclusive method for dispute resolution, and no jury trial right is conferred or implied.

Customers expressly waive the ability to seek punitive damages or equitable remedies that exceed the limited contractual scope defined. This section is incorporated into the Master Terms & Conditions and cannot be severed without rendering the Agreement void. All obligations and disclaimers shall be interpreted under Michigan law, and survival of liability limitations extends indefinitely, even after termination of services. By proceeding with services, the customer acknowledges that these liability limits are fair, just, and a material condition of doing business with US FENCE PRO LLC and affiliates.

Materials Disclosure

The Materials Disclosure sets forth the precise obligations and disclaimers regarding fencing products supplied by UNITED STATES FENCE LLC and installed by US FENCE PRO LLC. All materials are sourced through vetted suppliers, many of whom provide limited manufacturer warranties. Those warranties, if any, are passed directly to the customer without modification. US FENCE PRO LLC makes no independent guarantees regarding material lifespan, weather resistance, or future availability of identical products. Variations in coloring, minor imperfections, or age-related changes are natural and not considered defects.

Responsibility for material condition after installation passes immediately to the customer, unless otherwise agreed in writing. Maintenance, including cleaning, sealing, or repairs, is the sole duty of the property owner. Replacement of defective materials, where proven, shall be limited to the cost of the replacement item itself and shall not include labor, transportation, or consequential damages. All warranties are void if products are altered, misused, or improperly maintained by the customer or third parties.

The customer acknowledges that supply chain disruptions, shortages, or discontinuation of specific product lines are beyond the control of US FENCE PRO LLC. Substitution with comparable products may occur when identical items are unavailable, without incurring liability for difference in appearance or performance. This disclosure supersedes any oral assurances and forms an integral component of the Master Terms & Conditions. Disputes regarding materials shall be resolved exclusively through arbitration in Michigan, and recovery is limited strictly to the cost of the affected material component.

Services Agreement

The Services Agreement defines the scope and boundaries of services provided by US FENCE PRO LLC and its authorized subcontractors. Services are rendered on a commercially reasonable basis, consistent with industry standards and subject to uncontrollable conditions including but not limited to weather, labor shortages, equipment failures, municipal permitting delays, or supply disruptions. Service start and completion dates are estimates only and not binding guarantees. No representations outside of written agreements shall modify this disclaimer.

The customer is responsible for providing full access to the worksite, clearing obstructions, obtaining necessary approvals, and ensuring that underground utilities have been marked in compliance with applicable laws. Any delays, stoppages, or additional costs arising from customer failure to meet these obligations are chargeable directly to the customer. Workmanship is warranted only to the extent described in writing and does not extend to materials, misuse, or damage caused by external factors.

Disputes over performance shall be submitted exclusively to arbitration. The customer waives any right to litigate in civil court or pursue jury trial. In the event of claims, recovery is capped at the total amount paid under the specific contract at issue. By accepting services, the customer affirms that this Services Agreement forms a binding part of the Master Terms & Conditions and applies equally to subcontractors engaged by RED HAND TECHNOLOGIES.

Privacy Statement

The Privacy Statement governs the collection, use, and disclosure of personal and business information by US FENCE PRO LLC, RED HAND TECHNOLOGIES, and affiliated companies. Information may be gathered through customer submissions, website interactions, social media, lead generators, QR-coded print media, Google API services, public records, and background check vendors. By engaging our services, the customer consents to the collection and processing of such information as necessary for operational, contractual, and compliance purposes.

Data may be shared with trusted affiliates, subcontractors, insurers, bonding companies, and background screening agencies. Such disclosures are limited strictly to what is necessary to provide services, secure permits, manage warranties, or comply with law. No sale of personally identifiable information shall occur without explicit consent. However, aggregated or anonymized data may be used for analytics, marketing, and business improvement purposes.

Customers understand that absolute confidentiality cannot be guaranteed in the digital age. Despite commercially reasonable safeguards, risks of cyberattacks, breaches, or unauthorized access remain. Liability for such incidents is expressly disclaimed to the maximum extent permitted by law. This Privacy Statement incorporates by reference the Data Policy, SMS Policy, and Marketing Policy. By using our website or submitting personal data, the customer acknowledges consent to these practices. Disputes are governed by Michigan law, resolved through binding arbitration, and damages are capped at actual amounts paid under contract.

SMS Policy

The SMS Policy establishes the rules governing electronic text communications issued by US FENCE PRO LLC and affiliates, including but not limited to RED HAND TECHNOLOGIES, BML ENTERPRISES LLC, and UNITED WARRANTY COMPANY LLC. By voluntarily providing a mobile number, customers grant informed consent to receive transactional and informational messages related to appointments, scheduling, project updates, invoicing, service confirmations, and warranty support. Such communications are deemed essential to performance of the contract and cannot be waived without limiting our ability to provide timely service.

Customers may additionally opt in to receive promotional and marketing text messages. Marketing SMS will be sent only where explicit opt-in consent has been documented, and such messages shall always include a clear and functional method to opt out. Replying “STOP” to a message will immediately halt non-essential communications; however, it may also prevent receipt of important operational notices. Opting out does not alter the binding contractual relationship or limit the company’s rights to enforce agreements.

Message frequency varies by customer activity, but no guarantee is made that all important updates will be delivered via SMS. Carriers may impose charges for message delivery, which remain the sole responsibility of the customer. Neither US FENCE PRO LLC nor affiliates shall be liable for undelivered messages, delays, or errors caused by carrier outages, spam filters, or device failures.

SMS records may be stored for compliance, dispute resolution, or evidentiary purposes. Customers understand and agree that text messages may be admissible as supporting documentation in arbitration or litigation arising from contract enforcement. This SMS Policy is incorporated by reference into the Master Terms & Conditions and the Privacy Statement, and it shall survive termination of the customer relationship.

Marketing Policy

The Marketing Policy describes how promotional and outreach activities are conducted by US FENCE PRO LLC and its related entities. Marketing practices may include email campaigns, SMS notifications, social media posts, direct mail, on-site signage, and publication of project photographs. Customers acknowledge and agree that non-identifying photographs of completed fencing projects may be captured and used for advertising, website content, or portfolio showcases. Unless written objection is provided, customers waive claims to image rights of completed structures that are publicly visible from adjoining property lines or streets.

No marketing effort shall compromise the privacy assurances guaranteed under the Privacy Statement. Personally identifying information such as addresses, phone numbers, or financial data will never be published or disclosed without consent, except where legally required. Testimonials, endorsements, and participation in promotions remain strictly voluntary. Incentives, discounts, or sweepstakes must comply with federal and state marketing laws, including but not limited to CAN-SPAM and TCPA provisions.

Customers retain the right to opt out of marketing communications at any time. All opt-out requests will be honored promptly, though operational notices may continue where necessary. No opt-out request shall impair the enforceability of contractual agreements. Marketing vendors and subcontractors engaged by RED HAND TECHNOLOGIES are subject to strict compliance standards and may be audited for adherence. This Marketing Policy integrates with the SMS Policy and Data Policy and forms part of the binding Master Terms & Conditions.

Data Policy

The Data Policy explains the ownership, management, and limitations on access to customer and project data. Data includes but is not limited to personal identifiers, project details, invoices, communications, property records, and background check results. Such data is collected, stored, and maintained primarily by RED HAND TECHNOLOGIES on behalf of US FENCE PRO LLC and affiliates. All databases are proprietary, confidential, and immune from seizure, lien, or transfer absent a lawful court order. Customers expressly waive any claim of ownership in proprietary databases created for operational efficiency.

Customers may request copies of their individual data, subject to verification of identity and contractual compliance. However, deletion requests may be denied if data is necessary for contract enforcement, regulatory compliance, or legal obligations. Data may be retained indefinitely as part of archival records, risk management, or historical business documentation. Aggregated and anonymized data may be used for analytics, system optimization, or market studies without limitation.

Transmission of data occurs using commercially reasonable safeguards, but no warranty is made regarding absolute security. The customer acknowledges inherent risks of digital transmission and agrees that liability for breaches is strictly capped at the contract value associated with the impacted service. By engaging with US FENCE PRO LLC, the customer consents to this Data Policy, which is incorporated into the Master Terms & Conditions and cross-referenced by the Privacy Statement and Marketing Policy.

Contracts

The Contracts section confirms that only written, executed agreements constitute binding commitments between US FENCE PRO LLC and the customer. Verbal assurances, estimates, emails, or SMS communications do not substitute for signed contracts. Every contract incorporates by reference the Master Terms & Conditions, all sub-policies listed herein, and any specific addenda attached to the agreement. The absence of customer signature does not invalidate an agreement if services were requested, accepted, and paid for under documented terms.

Contracts may include performance clauses, deposit requirements, scheduling terms, and limitations on cancellation. Once executed, contracts are enforceable in full and may only be amended by mutual written agreement. Breach of contract by the customer entitles US FENCE PRO LLC to suspend work, retain deposits, pursue damages, and recover costs of enforcement, including attorney’s fees and arbitration expenses.

All disputes shall be resolved exclusively through arbitration under Michigan law. Customers waive jury trials and agree not to record liens or encumbrances on company or affiliate property as a means of dispute. This Contracts section is inseverable from the Terms & Conditions and continues in effect beyond completion of the contracted project.

Estimates Disclaimer

The Estimates Disclaimer clarifies that estimates provided by US FENCE PRO LLC are preliminary assessments only, prepared on the basis of limited information and subject to revision. Estimates do not represent binding offers and may be adjusted for site conditions, permit requirements, material price fluctuations, and unforeseen obstacles such as underground obstructions or property line disputes. No reliance may be placed on estimates for financing, resale, or valuation purposes.

Estimates are valid only for a limited time period, typically thirty (30) days, unless otherwise noted. After expiration, pricing and availability must be reconfirmed. Estimates may be withdrawn at any time if conditions materially change. Any reliance by the customer on an expired or altered estimate is expressly at their own risk and shall not form a basis for liability.

Final pricing is documented only in executed contracts, which supersede all prior communications. Deposits made against estimates are non-refundable once materials are ordered or work is scheduled. Customers acknowledge that revisions to project scope, design, or municipal requirements may result in price adjustments. This Estimates Disclaimer forms a binding extension of the Terms & Conditions and is cross-referenced with the Liabilities, Materials, and Permits sections for comprehensive enforcement.

Cookie Policy

The Cookie Policy explains the manner in which US FENCE PRO LLC and affiliates use cookies, tracking pixels, and related technologies on its websites and digital platforms. Cookies are small data files placed on a user’s device that enable functionality, maintain session integrity, and provide analytics. Customers and visitors consent to the use of cookies by continuing to access our website, submitting forms, or engaging with interactive content.

Cookies may include session identifiers, authentication tokens, and preference files, which are necessary for the operation of secure areas such as estimate request forms. Analytical cookies may be deployed to monitor website performance, measure engagement, and improve user experience. Marketing cookies, including those issued through third-party platforms such as Google, Facebook, and Instagram, may track user activity across sites for the purpose of remarketing campaigns.

Customers may manage or disable cookies through browser settings; however, disabling cookies may result in loss of functionality, including the inability to submit estimates or interact with essential tools. By law, we do not deploy cookies that collect sensitive personal information without explicit consent. All cookies are handled in accordance with the Privacy Statement and the Data Policy.

The customer agrees that cookies are an inherent part of modern web services and waives any claims arising from incidental data collection, provided such collection complies with applicable privacy laws. Liability is expressly limited, and cookies shall not be construed as creating contractual rights beyond those described in this Agreement.

Refund Policy

The Refund Policy governs requests for return of deposits, down payments, or fees paid in connection with services provided by US FENCE PRO LLC. All deposits are deemed earned at the time of contract execution and may be applied to administrative costs, scheduling, and material procurement. Refunds shall only be considered if US FENCE PRO LLC cancels the project prior to commencement without cause attributable to the customer.

Refunds are not available once materials have been ordered, fabricated, or delivered to the site. Nor shall refunds be issued where the customer delays, refuses access, or otherwise breaches contractual obligations. In the event of a dispute, remedies are limited to arbitration, and any refund due shall be capped at amounts unearned at the time of termination.

This Refund Policy incorporates cross-references to the Contracts, Estimates Disclaimer, and Sales Policy, and must be interpreted in harmony with those sections. Customers expressly waive claims for consequential damages, lost opportunities, or reliance expenses. Refunds, if any, will be issued only through the same payment method originally used, less applicable processing fees.

Sales Policy

The Sales Policy sets the standards by which sales are conducted by US FENCE PRO LLC, UNITED STATES FENCE LLC, and their affiliates. All sales are final upon contract execution and payment. Orders for materials, equipment, or services may not be canceled once accepted, except at the sole discretion of US FENCE PRO LLC. Customers agree that sales transactions are binding, enforceable, and non-refundable except as expressly permitted by the Refund Policy.

Prices quoted in sales agreements are valid only for the stated term and may be subject to adjustments caused by supplier increases, transportation costs, tariffs, or other market conditions. Sales contracts may include delivery timelines, warranties, and disclaimers specific to the products sold. The customer accepts the obligation to pay in full by the agreed date, and nonpayment may result in collection actions, lien filings, or other remedies as permitted by law.

Sales representatives are not authorized to alter or waive contract terms unless reduced to writing and signed by an officer of US FENCE PRO LLC. This Sales Policy is incorporated into the Master Terms & Conditions and shall survive the conclusion of any individual transaction.

Shipping Policy

The Shipping Policy governs the delivery of fencing materials, hardware, and related products provided by UNITED STATES FENCE LLC and installed under the direction of US FENCE PRO LLC. Delivery timelines are estimates only and may be impacted by supplier availability, transportation disruptions, weather conditions, or municipal restrictions. Failure to meet estimated shipping dates does not constitute breach of contract, nor does it entitle the customer to damages, refunds, or cancellation.

Risk of loss transfers to the customer upon delivery to the designated site or transfer to the carrier, whichever occurs first. The customer is responsible for inspecting shipments at delivery and notifying US FENCE PRO LLC within twenty-four (24) hours of any defect or discrepancy. Failure to inspect or report in timely fashion constitutes waiver of claims related to shipping.

Shipping charges, fuel surcharges, handling costs, and storage fees are the responsibility of the customer unless otherwise stated in writing. Returns are not permitted absent prior written approval, and return freight is borne entirely by the customer. This Shipping Policy must be read in conjunction with the Materials Disclosure and Refund Policy, and forms a binding part of the Terms & Conditions.

Insurance Disclosure

The Insurance Disclosure defines the scope of insurance coverage maintained by US FENCE PRO LLC, its affiliates, and subcontractors. General liability coverage, commercial auto, and worker’s compensation policies are maintained at levels consistent with industry standards and applicable state requirements. Certificates of insurance may be provided upon written request but shall not be construed as altering the limitations of liability defined in the Liabilities Disclaimer.

Customers are encouraged to carry their own homeowner’s or commercial insurance policies to protect against incidental damage, loss of use, or risks not covered by contractor policies. No warranty or assurance is provided that insurance coverage will apply to every event, nor does the presence of coverage expand the contractual obligations of US FENCE PRO LLC. Insurance claims are subject to the discretion of carriers, and denial of coverage does not create liability for the insured entities.

The customer agrees to indemnify, defend, and hold harmless all affiliates, including RED HAND TECHNOLOGIES and BML ENTERPRISES LLC, from any claims not covered by insurance or excluded under carrier terms. This Insurance Disclosure is incorporated by reference into the Terms & Conditions and shall survive termination of services.

Underground Utilities

The Underground Utilities Policy emphasizes the customer’s responsibility to ensure that all underground utility lines, irrigation systems, private drains, or unregistered structures are identified and marked prior to installation. US FENCE PRO LLC will submit locate requests through public “Miss Dig” or equivalent services, but those services do not cover private lines, secondary feeds, or non-public installations. The customer assumes full liability for unmarked or inaccurately marked lines on their property.

Damage to utilities caused by failure to disclose or mark shall be the sole responsibility of the customer. US FENCE PRO LLC and affiliates disclaim liability for consequential damages, including service interruptions, loss of business, or emergency repairs. Customers are strongly advised to hire licensed utility detection services to supplement public marking requests.

This Underground Utilities section is cross-referenced with the Liabilities Disclaimer and forms a material condition of service. Arbitration is the sole venue for dispute resolution, and damages are capped at the contract value.

Permits

The Permits Policy governs the acquisition of required municipal permits for fencing projects. Unless expressly included in the contract, it is the customer’s responsibility to obtain all permits, licenses, or authorizations required by local ordinances, zoning boards, or homeowner’s associations. US FENCE PRO LLC may assist in the application process but assumes no liability for delays, denials, or additional conditions imposed by authorities.

Failure to secure permits may result in work stoppage, fines, or removal orders, for which the customer accepts full responsibility. Permit requirements may vary across counties, municipalities, and subdivisions; the customer acknowledges that compliance is their duty and a precondition to service.

This Permits Policy is cross-referenced with the Permit Fees and Permit Bonds sections. Customers agree that the inability to secure permits does not void the financial obligations under contract. All disputes shall be submitted to binding arbitration.

Permit Fees

The Permit Fees Policy explains that all costs associated with obtaining permits—including filing fees, inspection charges, administrative surcharges, and third-party consultant expenses—are the responsibility of the customer unless otherwise agreed in writing. Such fees are due immediately upon invoicing and are non-refundable, even if the permit is delayed or denied by the issuing authority.

US FENCE PRO LLC may advance payment of fees as a courtesy but shall be reimbursed promptly. Failure to reimburse constitutes breach of contract, entitling the company to suspend work and recover outstanding amounts through arbitration. Customers acknowledge that municipal and county agencies may alter fee structures at any time, and such increases shall be borne solely by the applicant.

This Permit Fees section works in tandem with the Permits and Permit Bonds policies, and all three collectively govern legal compliance obligations. Liability is expressly disclaimed for governmental fee increases or errors in application processing.

Permit Bonds

The Permit Bonds Policy addresses bonding requirements sometimes imposed by municipalities as a condition of issuing a fence permit. Permit bonds, performance bonds, or compliance bonds are financial instruments that guarantee project completion according to codes and ordinances. Where required, the cost of securing such bonds is the sole responsibility of the customer.

US FENCE PRO LLC may assist in facilitating the bond application but assumes no liability for approval, denial, or terms imposed by bonding companies. Customers are obligated to reimburse all bond premiums, surcharges, or renewal costs associated with their project. Bonds do not extend warranties or alter the liability disclaimers already in force.

In the event of a claim against a bond, the customer agrees to indemnify and hold harmless US FENCE PRO LLC and affiliates from any financial exposure. The filing of a bond claim shall not relieve the customer of contractual payment obligations, nor shall it expand remedies available beyond arbitration. This Permit Bonds section is inseverable from the Master Terms & Conditions.